People losing ability to listen other. Pay attention instead of showing you are paying attention.

10 communication rules

1. Don’t mutlitask
2. 不要自以為是(Don’t pontificate)
   • always assume you can learn sth in communication
3. Use open end question
   • complex question will get simple answer
4. 順其自然
   • let go the new idea come in you brain
   • need to focus on the discussion
5. Say don’t know if you don’t
6. Don’t compare you exp with other
   • don’t tell your similar exp when other talking theirs
     • no experience are the same
     • don’t need to promote yourself during conversation
7. Don’t repeat yourself
8. Don’t need to mention the detail
   • they want to know what you like
   • what we have in common
9. Listen
10. 要精簡

Be interested in other people